References

Thank you for your care and kindness.

Everything is perfect, I am completely satisfied. Pleasant environment and attitude of all employees.

I am very satisfied with the expertise of the doctors and medical staff, as well as with the facilities provided by H+ in Smíchov. I appreciate the possibility to combine several examinations in one day, because I am not from Prague.

Everything works as it should.

Completely professional service, including a human approach to clients.

The care is perfect, as are all the services around. I have absolutely nothing to complain about and thank you for the pleasant time spent at your place.

I'm happy. I loved when I received a phone call offering examination of my child at 3 without reminding myself.

Absolute satisfaction.

I am 81 years old and in all the time that I have been able to judge, I have not encountered such a welcoming and kind attitude of all health professionals, including the administration. Thanks.

Respecting the appointment deadlines, almost no waiting, competence and courtesy.

Personal, sensitive approach of doctors and staff. Easy and quick appointment booking.

Overall  satisfied with the services provided. It is important that the time is  respected (according to the order).

The  services are provided very quickly and at a high level, the doctors are very  helpful and professional.

My  health problems are solved immediately, I have no reservations.

I am very happy to be a client of the H Plus Program. Doctors and other staff strive to make their clients feel cared for and satisfied. Sometimes the order periods are a bit longer, but urgent matters are always dealt with high  priority. A pleasant environment, modern facilities and good coffee are just the proverbial "cherry on the cake".

Pleasant environment and people with a healthy sense of humor. The spaces are stress-free, not only because of their design, but mainly because you don't  feel rushed. When communicating with doctors, we feel that they will objectively tell us the advantages and disadvantages of the next procedure, and we do not feel that they would push us to get vaccinated, for example, because they would have a commission from the vaccine supplier.

I am extremely satisfied with your services. I especially appreciate the willingness and very helpful behavior of all doctors and other staff.

I urgently needed a medical consultation. The reception found an appointment the same day and Dr. Kohlová examined me very carefully and started an effective treatment promptly.

Hello, I am glad to have become your client, this is how I think the healthcare should look like. My wife and I have as a personal doctor Dr. Šmídová, who is very nice and really high in expertise.

High satisfaction, kind doctors, pleasant waiting in the reception room. Great praise for the care of MUDr. Košek.

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1. Excellent annual preventive examination. The range is really very high standard.

2. Excellent care when I got Covid this year. It is only thanks to doctors Košek, Bičíková and Skopová that I am able to work again.

3. Ordering times for all examinations are always exactly within a minute, which is completely unheard of in the Czech healthcare. And this even if the examination is provided in other  facilities, e.g. in Na Homolce hospital.

4. Possibility to park directly in the premises in Smíchov and near the Na Homolce hospital.

5. The possibility of phone consultations with a doctor without the need to go to the doctor's office for banalities.

6. A perfectly functioning chat in the client zone with professional operators: ordering of examination times, requests for ePrescriptions for regularly used medicals, information on the scope of services.

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Great service. Nice environment. Thank you.

No waiting and with everyone smiling. In some cases, I would like an even faster response, but otherwise maximum satisfaction.

My experience at your facility has been excellent in every way. I am very satisfied.

I like the friendliness and the effort to connect the necessary examinations in a time context.

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In general, I am very satisfied with the appointment times, the willingness of MUDr. Košek, MUDr. Kováčik and MUDr. Čiperová. I myself visit MUDr. Košek, but other people from our company or family are with his colleagues. The nurses are also great. I transferred my youngest daughter to MUDr. Lux and just like the lady at the pediatric reception, also all the nurses at the pediatry department are amazing. My colleagues also highly praised MUDr. Čechová and  MUDr. Chaloupka, Mudr. Dogoši.

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All my requests are dealt with quickly and to my satisfaction. I cannot fault the customer care.

I don't  know a better healthcare provider.

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I am satisfied with the service, the staff at H+ is very helpful and accommodating. Professionally up to the mark.

The reception desk has improved a lot. As for the doctors, I've never left with a bad feeling. The doctors' effort to look for the solution and help is great. The nurses are patient and wonderful.  A big thank you to ENT and Immunology departments and great doctors there, who helped to solve and resolved my son's major health issues. Pediatrics is always great.  Big thanks to all the doctors who tend me with great patience.  When I email or call, the front desk tries to handle everything very quickly.

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We have had a GREAT experience taking care of our daughter Karolina.  The entire pediatrics team excels in professionalism and concern for the patient, which is above and beyond care even for a private facility.  Especially MUDr. Lux and MUDr. Langerova were able to diagnose and resolve my daughter's problem very quickly. I am absolutely thrilled with the professional and human approach of pediatrics!!!

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In a word - professional service - professionals - professional behaviour.

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Absolutely amazing care, approach to the patient, effort to help, environment... etc., just everything you can think of.

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Always helpful reception desk, short waiting times, friendly nurses and doctors.

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A complete satisfaction with everything from the reception to Homolka Hospital.

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I repeatedly praise Program H Plus in all respects - professional and human.

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I am satisfied in all aspects. Sometimes I feel like I'm more at your place than at home. Dr. KOVÁČIK is great. Thank you.

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Whenever I needed, I was always taken care of.

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Everything works to my complete satisfaction.

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I am very satisfied with the services. In particular, I would like to single out Dr. Biciková, Hubiková. They helped me a lot last year. I appreciate their professional and at the same time humane approach the most. I am always very satisfied at the reception and the receptionist always tries to find the closest appointment for treatment. I did not encounter a negative approach.

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In the time I can remember, I have not encountered any problems. Everything is running as it should. The environment is pleasant and accessible, the staff professional and kind. Over the time of providing corporate extra care, we have changed several providers. H Plus is so far the best among them.

I am very satisfied with the provided services.

Great service as well as contractual background and medical equipment.

The reception staff are willing, prompt processing of the doctor's appointment. Professional and friendly nurses and excellent doctors.

I rate very positively the coordination between the reception and the doctors' office hours...

Excellent, I am very satisfied. Doctor Šmídová is a very empathetic doctor.

I have been very satisfied for several years now 😁

Total satisfaction in all areas of provided services.

For me as a patient, seeing a doctor is a necessity and I usually try to get this visit over with soon. You at Health+ go out of your way to make this obligation more pleasant for me in every way. Even upon entering, I meet the front desk staff who are always pleasant and helpful. Being able to have a coffee, tea or juice is a nice way to wait. Also, in the surgery, I feel that the doctors really care about me. I can't leave out the nurse who smiles and finds a spot on the calendar for any additional appointments that suit me. I would like to take this opportunity to thank you for your care because I always leave feeling that I made the right choice.

I was satisfied with the appointment, and the care of the doctors.

Highly professional and kind attitude of all staff, high expertise of doctors.

My experience is very short and quite positive.  First of all, I had an initial assessment for employment, everything was professionally carried out, including assessment and recommendation of appropriate medication and follow up. When I needed a quick consultation a few weeks later due to a fall on the sidewalk and a suspected shoulder injury, I was offered a same-day appointment. The examination then took place at the agreed time.  So, I very much appreciate the effort to help, the flexibility, the expertise and I am glad that our employer included me in the Health+ program.

I have been a client for many years and my experience is that everything has always been excellent.

Everything was quick, clear and very politely done.

Generally nice and helpful people working at the facility.

Every time I arrive at the reception, there is a helpful and smiling lady. If I'm waiting for my doctor, I can have a nice coffee. Great!

It is rare that one has nothing to fault in a questionnaire like this, but I really don't know.  Reception – everything perfect, whether in person or by phone. Organization/operation – again, top notch (or top ten), absolutely cannot compare to how it works elsewhere (dozens of hours spent waiting in corridors). Healthcare professionals – I can only praise everyone I've met so far. They try to solve my problems, even though sometimes it may not be possible. Thank you for the perfect service and I wish you much success in 2023.

Proactivity and customer focus.

Speed, reliability, efficiency.

I am satisfied. Everything works as it should. Scheduling appointments always works out fine – because I live 400 km away, appointments are bundled into one or two days so I don't have to come back several times.